Shipping policy

Shipping policy
At SATEEN, we aim to ensure your orders are delivered quickly and securely. Please read our shipping terms below.

1. Delivery Time
All orders are processed and shipped within 1–3 business days.

Delivery times may vary slightly depending on your location and any unforeseen circumstances (e.g., courier delays, public holidays).

2. Shipping Method
Orders are delivered through trusted courier partners to ensure safe and timely delivery.

A tracking number will be provided on e-mail or WhatsApp once your order has been shipped.

3. Package Handling
Please note: We allow opening the package before receiving it.

If you believe your order is damaged or incorrect after opening, please contact our customer service team immediately for assistance.

4. Delivery Address
Please ensure your delivery address is accurate and complete. JUST SBR is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

5. Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us at support@justsbr.com or +20 121 116 7564 so we can assist you.